Terms and Conditions

Last updated: 13 August, 2025

1. Introduction

These Terms and Conditions govern the use of Yush Ltd’s services, including our website yushnow.com, mobile applications, and any related software (the “Platform”), located at 3rd Floor, 86–90 Paul Street, London, England, United Kingdom, EC2A 4NE.

Your access to and use of the Platform is conditioned upon your acceptance of and compliance with these Terms. By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, you may not use the Platform.

2. Services Provided

Yush provides real-time feedback solutions through visual reactions such as emojis, GIFs, photos, and short descriptions. Businesses can access user-generated insights to improve customer engagement.

Some features may be offered as beta or experimental services. We may modify or discontinue any feature without notice and without liability.

3. User Accounts

To access certain features, users may need to create an account. You must provide accurate and complete information during registration and keep it up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Businesses subscribing to Yush must ensure compliance with their internal data policies when using our services.

3.1 Google Sign-In

If you choose to register or log in using your Google account, you authorize Yush Ltd to access your basic profile information from Google — including your name, email address, and profile picture — in accordance with our Privacy Policy. This information is used solely to create and manage your Yush account and personalize your profile.

We do not access your Gmail, Google Drive, Calendar, or any other Google services. You may revoke this access at any time via your Google Account settings, but doing so may prevent you from signing in to your Yush account.

4. Acceptable Use Policy

  • Use Yush only for lawful purposes.
  • Do not upload content that is offensive, illegal, misleading, or violates third‑party rights.
  • Do not attempt to disrupt or harm the Platform through hacking, automated scripts, or other means.
  • Do not harass, defame, or threaten others via the Platform.

We reserve the right to suspend or terminate accounts that violate this policy.

5. Content Ownership, Licensing, and Moderation

  • You retain ownership of the content you submit.
  • By posting content, you grant Yush Ltd a worldwide, royalty‑free, non‑exclusive license to use, distribute, and display the content for platform operation and marketing.
  • Businesses using Yush must obtain necessary permissions before using user‑generated content for their own marketing purposes.
  • You are solely responsible for any content you submit. We do not endorse or guarantee the accuracy of user‑generated content and disclaim any liability for it.
  • We reserve the right (but are not obligated) to review, remove, or restrict access to any content at our sole discretion, including content that violates these Terms or is otherwise objectionable.

6. Intellectual Property

All rights, title, and interest in the Platform — including software, code, databases, designs, and trademarks — are owned by Yush Ltd or our licensors. You may not copy, modify, distribute, sell, or reverse engineer any part of the Platform without our prior written consent.

7. Payment and Subscription Terms

  • Businesses may subscribe to different plans; payment terms will be outlined at checkout.
  • Subscription fees are charged monthly or annually as specified during purchase.
  • Subscriptions automatically renew at the end of each billing cycle unless cancelled before renewal. You can manage or cancel your subscription through your account settings.
  • No refunds are provided unless required by law.
  • Yush reserves the right to change pricing with prior notice.

8. Disclaimers and Service Availability

The Platform is provided “as is” without warranties of any kind. We do not guarantee uninterrupted service, and we are not responsible for lost data or service disruptions. The Platform may be unavailable from time to time for maintenance, updates, or other reasons.

To the fullest extent permitted by law, Yush Ltd is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

9. Indemnity

You agree to indemnify and hold harmless Yush Ltd, its directors, employees, and affiliates from any claims, damages, or expenses arising from your use of the Platform, your content, or your violation of these Terms.

10. Termination

You can delete your account at any time. We may suspend or terminate your account, with or without cause, including for breach of these Terms, non‑payment, or prolonged inactivity.

11. Data Protection & Privacy

Our use of personal data is outlined in our Privacy Policy. If you are a business customer and require a Data Processing Agreement (DPA) under applicable data protection laws, please contact us at [email protected].

12. Governing Law

These Terms are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

For questions about these Terms, contact [email protected].